Once your order has been prepared we undertake a final quality check and pack items into thermally insulated shipping boxes. Your order is then shipped to your designated delivery address within 1 to 2 days. We notify you by email and via our online order tracking facility once the order has been shipped. Consignment tracking numbers are also provided to assist with expected delivery times.
Huon ships Australia-wide using Toll Priority‘s extensive air freight and road network. Orders are targeted to be delivered within 1 to 2 days after leaving our dispatch facility. Orders are normally delivered during business hours, Monday to Friday. We do not ship orders on weekends or dispatch orders on a Friday.
The combination of preparation and shipping means you may need to allow up to 7 days for your order to be delivered, however once you taste it we feel you think it was worth the wait. All our orders need to be signed for at delivery. The person accepting delivery may also be required to provide proof of identity when accepting shipments.
You may authorise orders to be left safely at the nominated delivery address (authority to leave), however you need to be considerate of the perishable nature of our products. Alternatively in the absence of authority to leave, our freight provider will leave a collection card for the recipient to call and arrange for collection or re delivery. Re-delivery services may incur a re delivery fee of up to $25.